Carpet Pile Reversal Trading Standards

If the issue is a manufacturing defect or due to pile reversal the retailer will then contact us directly.

Carpet pile reversal trading standards.

If you find a fault with your carpet in the first two years get in touch with the retailer that you purchased it from. What do i have to do to we prove that the carpet we purchased is faulty as we are being told that the shading and pile reversal is are not considered manufacturing defects but the pile reversal is showing where there is no traffic also the carpet is shwing what we have been told is short rows lines running from one end of the room to the other and premature aging the carpet looks as. This in turn is approved by trading standards uk. We are supported by over 450 carpet shops nationwide all of whom follow a code of practice approved by the chartered trading standards institute.

Indeed we estimate that we now have over 50 of the total value of the market supporting us. The code is exclusive to our retailers and should give you peace of mind that you are dealing with people you can trust. How pile reversal looks. To use the trading standards institute consumer code of practice approval scheme ccas to give the new code added credibility in the eyes of the.

Retail members will not use high pressure selling techniques to sell. We are delighted to be supported by most of the leading suppliers to the uk residential carpet market. The direction of the pile is most noticeable in medium length saxony styles and is less noticeable in longer piles such as friezes when the pile is reversed in a cut pile carpet such as a saxony the light is reflected off the fibers in a different manner making the color of the carpet appear different either lighter or darker than the original color. The code of practice adr procedures approved by the chartered trading standards institute incorporates the highest retail selling standards and gives you absolute reassurance when purchasing a carpet from a carpet foundation member.

Carpet foundation is a company limited by guarantee founded in 1999 and its. We promote carpet generically and the very best practice in carpet retailing. Consumers will be made aware of the special issues relating to potential pile reversal cases. Code of practice adr procedure.